No more chasing checks; no more faxes; and no more mailing documents!
Last week, I attended the Georgia chapter of the National Association of Residential Property Managers (NARPM) and met a number of great people, most all of whom were full-time property managers. My heart was warmed to hear that these property managers are adopting technology to manage their businesses – particularly for online payments, tenant management, and lease management.
I met a gentleman that impressed me with his efficient approach to operating his 300-unit property management business. We instantly bonded when he claimed, “90% of my tenants pay their rent online.”
Let me repeat that: 90% of his tenants pay their rent online! Can you see the tears of joy streaming down my face?
How does one get an acceptance rate up to 90%? Simply put, he changes the way his tenants think about paying rent. He does not charge a trumped-up Convenience Fee, but instead, he charges a $5 Handling Fee to any tenant paying by check.
Property managers of scale clearly understand the convenience of collecting rent online and our goal is to make that convenience accessible to any landlord, regardless of size. One unit or one thousand, please stop chasing checks!